Announcements
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Release: 24.2.3 |
Our next release is currently scheduled for deployment Tuesday evening, April 2, 2024. During this time, the Connect application will not be available. Deployment Schedule:
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About Connect Help
What's New?
Support Documentation
Welcome to Connect, a platform consisting to Connect, a platform consisting of multiple applications used for managing elements related to medical billing.
The Help Documentation guides you through using Connect via topics which provide:
- Page, window, and field definitions
- Step-by-step guides for common system processes
- Links to helpful training videos and support documentation
- Access to current and past release notes
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The latest Connect release is 2124.2.62. Highlights of this release include the following: Accounts
Adjustment Codes
Charge Batches
Charge Entry
Code Updates
Collection Letters
Collections Admin New Force Collection Action Notes to show as Account Notes option added to the Collections Admin / Guarantor Collections and Collections Admin / Insurance Collections When selected, all collection action notes will automatically display on the Account / Notes tab as Collection notes.Collections
Denial Management
Mobile
Password Policy Validation added to Password Policy to not allow Reset account lockout counter after fieldto be null if the Account lockout threshold and Account lockout duration fields are populated.Payers & Plans
Modified options and functionality in the Plan / Claims tab / Plan Claim Options section:
Payments
Payment Batches
Permissions
Refunds
Report Permissions
Reports
Charge Batches
Code Updates
ERAs
Health Dashboard
Payers & Plans
Practices
Print Options Pane
Statement Hold Removal Pane
Pseudo Code Mappings
Reports
To Financial Activity Summary (Classic)report
Support Menu
To view the full release notes for the current Connect release, click here. |
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Some Help topics include video tutorials, tip sheets, or how-to-guides, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to access the topics with related materials. **Scroll to the bottom of the linked page to find the associated video or document.**
This link has all the session recordings for you in one place!
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This documentation contains copyright protected, confidential, and proprietary trade information of Cognizant and may not be copied, distributed, or disclosed without prior written permission. This documentation is subject to change without notice and does not represent any expressed or implied commitments by Cognizant. The software described in this documentation is furnished under a License Agreement and may be used or copied only in accordance with the terms and conditions of the agreement. Third Party company names and product names may be referenced in this documentation and may be claimed as trademarks by their respective companies; it is not the intention of Cognizant to claim any such names as its own. Throughout this documentation, trademarked names may be used. All person names and information in Connect Help documents are fictitious. Any resemblance to real persons, living or dead, is purely coincidental. ©2006-2021 2024 Cognizant. All Rights Reserved. Crosswalk materials are © 2020 are © 2024 American Society of Anesthesiologists. Relative Value Guide materials are © 2021 are © 2024 American Society of Anesthesiologists. Crosswalk and Relative Value Guide are registered trademarks of the American Society of Anesthesiologists. |